This customer is engaged in household items business. They found us through Alibaba platform. After a comparison of our samples with others, they decided to cooperate with us. We can fulfill their small order quantity and packing demands, as they are a newly founded company and could not afford big risks at the initial stage. They were very impressed with our product quality and customer services. Even there were damaged pieces at the latter stage because of improper express handling by Amazon, we assured them about our solutions and the improvement of package. The customer was very satisfied with our solutions.